Japan ESTA Guide collects only a small amount of personal data. That means your email address if you sign up for the newsletter or write to us, technical server logs, and Google Analytics statistics if you consent to them. We never collect passport data and we never sell personal data. VISA USA s.r.o. is the controller under the EU General Data Protection Regulation (GDPR).
Last updated: 19 October 2026.
Who is responsible for your data
| Controller | VISA USA s.r.o. |
| Company ID (IČO) | 08392226 |
| Address | Sv. Čecha 750/4, 743 01 Bílovec, Czech Republic |
| Contact for privacy matters | info@japanesta.jp |
Japan ESTA Guide is an independent information website and is not run by or affiliated with the Government of Japan. We do not process JESTA or visa applications.
What data we process and why
| Activity | Data | Purpose | Legal basis (GDPR) |
|---|---|---|---|
| Newsletter sign-up | Email address, time of consent, URL of the page where you signed up, language | Sending updates about JESTA and Japan entry rules; proving your consent | Consent, Art. 6(1)(a) |
| Emails you send us | Email address, name if given, content of your message | Answering your enquiry and handling corrections | Legitimate interest in replying, Art. 6(1)(f) |
| Server logs | IP address, date and time, page requested, browser and device information | Delivering the website securely, preventing abuse, fixing errors | Legitimate interest in security and operation, Art. 6(1)(f) |
| Google Analytics 4 (only with consent) | Unique cookie identifiers, pages viewed, approximate location, device and browser data | Understanding which pages are useful so we can improve them | Consent, Art. 6(1)(a) |
We do not collect passport numbers, passport scans, travel documents or payment details. Please do not send them to us by email. We do not use your data for automated decisions or profiling that has legal or similarly significant effects on you.
Who processes data for us
| Recipient | Role | Location |
|---|---|---|
| Hostinger (hosting provider) | Hosts the website and stores server logs | European Union |
| Hetzner Online GmbH | Hosts the operator’s server (katasto.cz), where newsletter sign-ups are stored | Germany |
| Google LLC (Google Analytics 4) | Website statistics, only after you consent | United States |
Our processors handle personal data only on our instructions and under data processing agreements. We do not sell, rent or trade personal data, and we do not share it with advertisers.
Transfers outside the EU
If you consent to Google Analytics, data may be transferred to Google LLC in the United States. Google LLC is certified under the EU-US Data Privacy Framework, on which the European Commission has issued an adequacy decision. Google Analytics runs only after you accept statistics cookies in the Complianz cookie banner. See our cookie policy.
How long we keep data
| Data | Retention |
|---|---|
| Newsletter sign-up | Until you unsubscribe or withdraw consent |
| Contact emails | Up to 1 year after your enquiry has been resolved |
| Google Analytics 4 data | Up to 14 months |
| Server logs | For the period set by the hosting provider for security and operation, then deleted |
Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected (rectification);
- have your data erased;
- restrict processing;
- object to processing based on legitimate interest;
- receive your data in a portable format (data portability);
- withdraw your consent at any time, without affecting processing that took place before. You can unsubscribe through the link in any newsletter or change your cookie choices on the cookie policy page;
- lodge a complaint with a supervisory authority. In the Czech Republic this is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, ÚOOÚ), uoou.gov.cz.
To exercise your rights, email info@japanesta.jp. We will reply within one month, as the GDPR requires. We may ask you to confirm your identity before acting on a request.
Visitors from Japan
If you are in Japan, Japan’s Act on the Protection of Personal Information (APPI) may also apply to how we handle your data. We use personal data only for the purposes listed above, do not provide it to third parties except the processors named here, and will answer requests for disclosure, correction or deletion sent to info@japanesta.jp. Information about the APPI is available from Japan’s Personal Information Protection Commission.
Security
The website uses encrypted HTTPS connections. Access to newsletter and email data is limited to people who need it to run the website. We keep only the data described in this policy.
Changes to this policy
We may update this policy when our services or the law change. The date at the top shows the latest version. If a change significantly affects how we use your data, we will say so on this page and, where needed, ask for your consent again. See also our disclaimer and contact page.